Communication and Collaboration

IT services that facilitate institutional communication and collaboration needs. Includes e-mail, calendaring, telephony/VoIP, video/web conferencing, unified communications, web content management system, web application development and hosting, and media development.

Technology-enhanced communication, coordination, and collaboration services that facilitate the creation, sharing, and exchange of information and ideas within communities of interest. Includes social media.

Office365

It is a cloud-based version of Microsoft Office. SharePoint is the storage component of Office365. Think of OneDrive as a personal SharePoint site (My Site) for your documents.

SDSU Intranet

Application for sharing business related information internal to SDSU.

OneDrive

It is a file sharing program which allows faculty and staff to store, share, and sync files with their local computers and mobile devices. For work documents, try using OneDrive for filing.

Online conferencing services other than teleconferencing.

Zoom

Offers video, audio, and screen-sharing experience across Windows, Mac, iOS and Android. Only the host of a Zoom call needs to have a Zoom account to use it anytime for any meeting, conference, or person-to-person video calls.

Services associated with e-mail, calendaring, contacts, broadcast mail, enterprise-wide mailing list management, and messaging.

Electronic Mail (email)

E-mail is a method of exchanging digital messages between people using digital devices such as computers, mobile phones and other electronics. SDSU offers Gmail for faculty and staff.

Calendaring

Calendaring software provides users with an electronic version of a calendar used for time-management and scheduling appointments or meetings. SDSU offers Google Calendar for faculty and staff.

Services in support of campus alert systems

SDSU Emergency Alert System

SDSU has established a notification system through Blackboard Connects that is capable of sending text (also known as SMS) and e-mail messages in the event of a campus-wide emergency or health and safety concern.

Urgent Campus Information

In the event of an emergency, SDSU will update this website with event details and status updates.

All services associated with telephony, including voice services, teleconferencing, etc.

Campus Telephones

To order traditional phone service on campus, go to: Phone Service

Unified Communications (UC)

Integration of real-time communication services such as instant messaging (chat), presence information, IP telephony, web and video conferencing, call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e- mail, SMS and fax). UC is a set of products delivering unified user interface across multiple devices and media types.

RollCall

SDSU has an agreement RollCall Business Conferencing Solutions to offer telephone conference calling feature to talk to several people at the same time. The conference calls may be setup to allow the called party to participate during the call, or the call may be set up so that the called party merely listens into the call and cannot speak.

Broadcast services.

Philo

SDSU offers IPTV services through Philo over campus data networks so residential students can enjoy TV using their mobile devices wherever and whenever they want on campus. This service use Internet Protocol. Viewers watch content on their favorite devices with efficient search, insightful discovery, and effortless sharing.

Services related to websites, including content management systems.

Web Content Management System

SDSU offers a hosted Cloud “OU Campus” Web Content Management System that allows users to create and maintain websites without having to know any HTML. Some of the features include multi-browser support, in-context WYSIWYG editor, direct edit, auto-save, scheduled publishing, workflow, and integration with Facebook and Twitter. This product supports mobile-friendly responsive design and web accessibility.

RohanCP Web Hosting

The SDSU Library hosts over 400 websites for affiliated academic departments, colleges, schools, research labs, faculty, and student organizations on RohanCP.

OU Campus (OmniUpdate)

An online system used by staff/faculty to create websites and Web pages that are SDSU branded, ATI compliant, and render well for mobile devices. A non-programmer can use to create and edit Web page content.