Infrastructure

Enterprise-level hardware, software, systems, and network infrastructure that provide underlying support for institutional activities. Includes data centers, network backbone, wireless, central storage and system backup solutions, server virtualization, and systems management and operations.

Maintenance of physical data centers, including co-location services, planning, and strategy for data center management.

SDSU Campus Data Center

University Computing Services houses and hosts servers and computer equipment in a safe location, which includes Computer Room Air Conditioning units (CRACs), fire suppression system, redundant Uninterruptible Power Source (UPS), Generator for back-up power, and security systems that includes video surveillance, palm scanning, and individual racks that are locked. Within the data center, there are enterprise servers that include database servers, and virtualized systems that uses external servers. Technical staff are available for assisting with any systems request from the SDSU community.

Rack Co-Location Services

Secure environment that meets all audit requirements that has available space for housing servers for any SDSU department.

Virtual Server Hosting

Managing and maintaining the university Data Centers shared secured virtualized systems environment, including system administration.

Includes hosting and administration of databases.

Several servers located within the data center hosts databases. A database server that is in the data center could be exclusively for housing information in tables, or to allow applications to query the data, such as a web server software application. The data center has several database servers that are used by numerous different departments. Users connect to the database applications using Middleware which allow the client application to connect to the backend server, such as a database or an enterprise storage system. Some of the middleware software is coded using Java or XML.

Services in support of the layer between the operating system and the end-user application. This may also include the layer that connects applications.

Monitoring services for IT services and underpinning technology.

The servers within the data center are connected through the campus network and allow for coordinated activity between the servers and the clients. The network provides the servers and clients a connected infrastructure to move data from one point to another, such as client to server. The network includes routers that provides packet forwarding functions, controllers to manage the workflow, and switches and gateways which server as the intermediaries between the data center network and the campus Intranet

Activities within the data center are monitor through a surveillance camera system and information, such as who enters and exits the data center, is sent to a central log management system. Servers and the networks are monitored as well through different means.

Nyansa Voyance

Voyance by Nyansa (https://sdsu.nyansa.com/​). is a cloud hosted Wi-Fi analytics platform​ that is used for troubleshooting client specific and regional Wi-Fi issues and outages.

PRTG

PRTG is a IT systems and services monitoring suite that is provided by TNS to the campus IT community free of charge.  It monitors any type of IT system using a variety of methods to determine service health and notifies via e-mail or push notification.  Monitoring is performed from the campus data center and also via Microsoft Azure.​

SplunkCloud

Splunk is a log aggregation, searching, and reporting platform. SplunkCloud is a shared / multi-tenancy instance of Splunk Enterprise 6.5 that is provided for free to campus departments (up to 1GB per group) by TNS.

Includes maintenance of infrastructure items required to offer network connectivity; does not include support for end users to access the network.

The servers within the data center are connected through the campus network and allow for coordinated activity between the servers and the clients. The network provides the servers and clients a connected infrastructure to move data from one point to another, such as client to server. The network includes routers that provides packet forwarding functions, controllers to manage the workflow, and switches and gateways which server as the intermediaries between the data center network and the campus Intranet.

DHCP Services

SDSU Network Services runs BlueCat DHCP services in a redundant fashion on campus. Any department that chooses can receive IP addresses for their networks via this service with customizations specific to their group (DNS servers, DHCP options, etc.).

eduroam

eduroam is SDSU's secure encrypted wireless network for all students, faculty, and staff. In addition to accessing the network on our campus, eduroam is available to our constituents traveling to many other participating campuses including all CSU campuses.

SDSU_Wireless

SDSU_Wireless is SDSU's unsecured / unencrypted Wi-Fi network for use by guests, conference attendees, and devices such as gaming consoles, Smart TVs, and AV devices that require a simpler configuration process. SDSU_Wireless can also be used to temporarily connect in order to use the eduroam configuration wizard.

SpeedTest

Is an internal bandwidth testing service that determines total bandwidth available to the SDSU data center in the same way that other external speed tests record total bandwidth available to the Internet.

Wired Network

The wired network is the primary means of network access for many staff, faculty, lab, and server systems.  Wired network access is provided by TNS to all SDSU administrative, academic, and auxiliary owned locations as a service.

Provisioning, hosting, and administration of servers, physical and virtual.

SDSU Data Center currently houses servers that are designed to handle the campus data needs. Within the data center, there is rack space that allows for the co-location of physical servers. In addition, there are both Hyper-V and VMware virtual server farms. Technical services are available to support servers that are in the data center, and they manage the virtual servers.

Load Balancers

SDSU Network Services provides A10 Load Balancers as a campus service. Various systems can be partitioned off to allow for department IT administrators to administer their own systems behind the load balancers. These systems are in a high availability pair for redundancy and provide features such as SSL termination, HTTP header rewriting, and multiple balancing methods.

Servers and Operating System Support

Provisioning, hosting, and administration of servers, physical and virtual.

Back-end technology and services required to maintain core storage capabilities, including server storage, database backups, etc.; does not include customer-facing storage options.

In the data center, there is an enterprise storage system that can be used as Network Attached Storage (NAS), or as Storage Area Network (SAN). In addition, all enterprise storage is managed by the technical staff, which includes backing up the data and storing it at an external location.