Phone & Voicemail

Unified Communications (UC) is a unit of Information Technology and Network Infrastructure (ITNI). This department manages and supports campus voice and related services for San Diego State University's diverse and growing technology needs. Now that we've upgraded our phone system to VoIP, we will be able to add new features such as presence and instant messaging in the near future.

Current Services are as follows:

  • Telephone service
  • Voicemail service
  • Operator service
  • Campus directory service
  • Speech directory service
  • Conferencing services
  • Call center applications​
  • Emergency notification
  • Cell phone discounts
  • User training

For details on these services, go to the Voicemail entry in the ServiceNow Knowledge Base.

Access to the SDSU intranet requires an SDSUid. SDSUid is the campus identifier used to securely access new IT services. If you have not yet claimed your SDSUid, instructions can be found on the SDSUid Website.