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Information Technology

Information Security

Announcement: Log4Shell Vulnerability discussed here.

Who is ITSO?

The SDSU IT Security Office (ITSO) is a unit within the IT Division. ITSO provides San Diego State University the resources to enable confidentiality, integrity, and availability of computing and information assets.

IT Support

For Faculty and Staff

  • Information Technology User Services (ITUS) Help Desk - Faculty and staff can get help from your department IT support staff or ITUS at 619-594-5261.

  • Submit a Ticket - If you are having problems, please submit a ticket through SDSU ServiceNow.

  • Virtual FIT Center - Any faculty, staff, or student employee with a question or need of immediate assistance can visit the Virtual FIT Center at http://sdsu.zoom.us/my/sdsuits, M-Th, 8 am to 5 pm, and Friday 8 am to 4:30 pm.

For Students

Security Operations and Services

MFA Duo
Get Duo MFA and stay protected.                                                                                  
SDSU VPN
A web-based solution designed to help technology vendors provide secure remote support.
Vendor Access Request

Request access for third-party SDSU vendors.                                       

Domain Name Systems

Domain Name System (DNS) converts domain names to IP addresses.

SSL Certificates

SSL Certificate requests for use in the SDSU domain.                                      

Vendor Risk Assessment

TARP security review of 3rd party add-on extensions and vendors.

Protect Yourself

Social Engineering Risks

COVID-19 Scams
Phishing
Social Media Protection

Personal Account Security Risks

Remote Access Security
Email Protection
Password Protection
Zoom Security

Other Common Security Risks

Public Wi-Fi
Malware Protection
Physical Security
International Security

IT Security Policies and Practices

Policies
Information regarding SDSU policies to secure information, systems, and networks.
Server Registration
Server registration process.    

Security Awareness

Blog & Announcements
Security Awareness
Follow ITSO on Twitter
Stop. Think. Connect. Campaign

Report an Incident

Report an Incident
The SDSU ITSO handles incidents to minimize their impact on the confidentiality, integrity, and availability of the university resources.
Report a Lost or Stolen Device
Lose a computing device? Report all incidents ASAP.


Access to the SDSU intranet requires an SDSUid. SDSUid is the campus identifier used to securely access new IT services. If you have not yet claimed your SDSUid, instructions can be found on the SDSUid Website.