Information Security

Announcement: Log4Shell Vulnerability discussed here.

Who is ITSO?

The SDSU IT Security Office (ITSO) is a unit within the IT Division. ITSO provides San Diego State University the resources to enable confidentiality, integrity, and availability of computing and information assets.

IT Support

For Faculty and Staff

  • Information Technology User Services (ITUS) Help Desk - Faculty and staff can get help from your department IT support staff or ITUS at 619-594-5261.

  • Submit a Ticket - If you are having problems, please submit a ticket through SDSU ServiceNow.

  • Virtual FIT Center - Any faculty, staff, or student employee with a question or need of immediate assistance can visit the Virtual FIT Center at http://sdsu.zoom.us/my/sdsuits, M-Th, 8 am to 5 pm, and Friday 8 am to 4:30 pm.

For Students

Security Operations and Services

Get Duo MFA and stay protected.                                                                                  
A web-based solution designed to help technology vendors provide secure remote support.

Request access for third-party SDSU vendors.                                       

Domain Name System (DNS) converts domain names to IP addresses.

SSL Certificate requests for use in the SDSU domain.                                      

TARP security review of 3rd party add-on extensions and vendors.

Protect Yourself

Social Engineering Risks

Personal Account Security Risks

Other Common Security Risks

IT Security Policies and Practices

Security Awareness

Report an Incident


Access to the SDSU intranet requires an SDSUid. SDSUid is the campus identifier used to securely access new IT services. If you have not yet claimed your SDSUid, instructions can be found on the SDSUid Website.