Windows 7

Windows 7

Introduction

Windows 7 was released on October 22, 2009. After 10 years of supporting the operating system with upgrades and security patches, Microsoft has announced that it will discontinue Windows 7 support on January 14, 2020.

After the End-of-Support date, technical assistance, software updates, and security patches will no longer be available. Your Windows 7 PC will become vulnerable to hacker attacks and viruses.

What does the end of support mean to me?

After January 14, 2020, your Windows 7 PC will no longer receive security updates. Your Windows 7 computer may continue to function, but it will become more vulnerable to security risks and viruses. CSU and SDSU policy requires that your system be upgraded to the latest supported version of Windows.

How can I upgrade to Windows 10?

Please contact your on campus IT helpdesk for assistance. Most departments can be reached via ServiceNow. http://servicenow.sdsu.edu

What will happen if I continue to use Windows 7?

If you continue to use Windows 7 after support has ended, your PC will still work, but it will become vulnerable to security risks and viruses.

Will my existing programs work on a new Windows 10 PC?

Most likely, all your existing programs will continue to work. For the best possible experience, we recommend doing a fresh installation of your applications and apps on your new Windows 10 PC.

How do I know if my computer is running Windows 7?

There are two ways you can find out if you are running Windows 7. First, consult with your campus IT support staff. Second, you can check the following website to help in identifying the version of Windows installed on your computer.
https://support.microsoft.com/en-us/help/13443/windows-which-version-am-i-running
If you determine that your computer has Windows 7, it must be upgraded. Please contact your campus IT support staff immediately.

What should I do if my computer is running Windows 7?

If your computer is running Windows 7, it must be upgraded to a supported Windows version. Please contact your campus IT support staff immediately.

What if I cannot upgrade from Windows 7?

There are particular situations, such as an embedded computer used in research equipment. Please contact your campus IT support to assist you in developing a solution that will help protect your equipment and research.

Can I have an exemption and not upgrade to my Windows 7 computer?

If a Windows 7 system cannot be upgraded, you may be eligible for a temporary security exception. Any exemption requests need to be submitted in writing to the IT Security Office using this exemption request form here http://itsec-exemption-request.sdsu.edu, no later than January 30, 2020. Examples of reasons for exemptions may range from a machine attached to scientific instrumentation that cannot be updated without making the instrument unusable to a dated machine which will not support an updated operating system.