Phishing is the act of sending an email to a user falsely claiming to be an established enterprise in attempt to scam the user into giving up private information for identity theft.

What to Look For


Investigate the header and check who the sender is. Some messages may seem legitimate but are not. 


Links in a phishing email may require you to click on a link to enter some information that is being asked of you. A good tip is to scroll your cursor over the link to see where it redirects. 

Email Body

The text of the email may contain spelling and grammar errors. The sender tends to ask for private information and provides a link. The sender tends to have a sense of urgency and prompts you to provide your information quickly. For example, they will ask for you to provide your information or they will cancel your account or membership. 


Compare emails from the same company if you are suspicious of an email and check for inconsistencies. 

How to Deal with Phishing Scams

  • Delete emails and messages that ask you to confirm or provide personal information.
  • Do not reply, click on the links, or call the number provided in the message. 
  • If you are concerned about your account, reach out to the organization you are doing business with using a reliable resource. 

Protect your email and your private messages

  • Use a strong password. Use uppercase and lowercase letters, numbers, and symbols.
  • Change your password frequently.
  • Be aware of using public PCs. Be sure that if you are using a computer in a public place that you logout when you are finished.
  • Protect your email address. Be aware of where you display your email.
  • Do not include emails in blog posts or social media posts.
  • Lock up your desktop or laptop and close your email clients when you walk away from your desk. 
  • Keep your data secure by using encryption and storing encrypted files.