What is ServiceNow?

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ServiceNow is used to set up systems that define, manage, automate and structure IT services for companies. At a very simple level, think of it as a tool that allows you to raise and track tickets as well as process and catalogue regular IT service requests.

Am I Eligible?

  Staff Faculty Students Emeriti Volunteers
  Yes Yes No Yes Yes

How do I get it?

Faculty & Staff: Use your SDSUid to directly access SDSU’s ServiceNow Service Portal.

I Need Help

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Find self-help resources from other SDSU users

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Browse product support on the Information Technology User Services site

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Submit a ServiceNow support ticket