Training
In this Section
- Classroom Training
- Instructional Tools Training
- Online and Hybrid Course Design
- Request Training in ServiceNow
- Workshop & Training Videos
Classroom Training
Additional Resources
If you are teaching in a classroom and need training, you may self-enroll in our online Classroom Training Course, delivered through Instructure. This course covers our various types of classrooms, including our new Connected Classrooms, with how-to videos and job aids on operating the equipment.
You can also refer to our classroom lists on the Room Directory page to determine if you are teaching in a TouchLink or Control Panel room. For information on building locations you may check the interactive SDSU Campus Map.
Key Issue Policy
In many cases, access to SDSU classroom equipment requires a 101A key. Instructors are required to be trained in the use of classroom equipment prior to being issued a key. To determine if you are teaching in a classroom requiring a key, please refer to the Connected Classrooms List.
To request a key, please contact your college's department coordinator, who will initiate an Adobe Sign form to get the key from the Key Issue office. Instructors no longer teaching at SDSU are responsible for returning the 101A key to either their colleges key issue contact, or the SDSU Key Issue office. For further questions regarding 101A key access please call 594-5691.
For any questions regarding Classroom trainings please submit a ServiceNow ticket and one of our staff members will get back to you right away.
Instructional Tools Training
You can register for all upcoming Instructional Technology workshops and trainings or view recordings of past sessions through the IT Services Workshops and Trainings Hub.
IT Training and Events Calendar CSU Online Course Services Courses
Instructional Technology Faculty Guide
This guide introduces you to the resources provided by Instructional Technology at SDSU to help you create engaging, research-informed, and impactful digital learning experiences. Whether you’re new to Canvas, curious about SDSU's approach to AI in education, looking to create student engagement in large lectures, or designing courses with accessibility in mind—this guide covers all that and more.
Key areas include:
- Canvas at SDSU
- Course Design & Online Learning
- Supported Learning & Research Technologies
- Universal Design for Learning & Accessibility
- Academic Applications of AI (AAAI)
- Virtual Immersive Teaching and Learning (VITaL)
- Connected Classrooms
- my.SDSU
Canvas Support Homeroom
The Canvas Support Homeroom is a Canvas course with helpful resources regarding Canvas. This includes recordings of previous ITS workshops, ITS Quick Talks, and our Canvas Migration Guide. The purpose of a homeroom is to foster collegial relationships, promote a culture of learning and sharing, increase participation and engagement, and provide support.
Canvas Support Homeroom Enroll in Homeroom
Online and Hybrid Course Design
Course Design Institute (CDI)
This semester-long online course development training is for selected faculty who are given course release to design specific courses for their colleges.
Learn More: Course Design Institute
Self-Paced Online Training (SPOT)
This asynchronous online training is open to all faculty interested in developing online or hybrid courses at SDSU.
Request Training Via ServiceNow
You may submit an incident via the ServiceNow Service Portal for any ITS related training needs.
- Log into ServiceNow using your SDSUid
- Click on Get Help | Report a Problem
- Click on your college’s/department’s help desk
- Select Instructional Support (ITS) as the Category
- Complete other required fields with as much detail as possible
- Click Submit
For more detailed instructions on submitting a ServiceNow Support Ticket, please view this ServiceNow Knowledge Base article.