Enterprise-level hardware, software, systems, and network infrastructure that provide underlying support for institutional activities. Includes data centers, network backbone, wireless, central storage and system backup solutions, server virtualization, and systems management and operations.

Business Continuity & Disaster Recovery

  • Business Continuity and Disaster Recovery: BFA has established a Business Continuity (BC) plan for critical systems. The BC plans for each system are managed through the BFA Vice President's office and updated on an annually basis and tested periodically.

Data Center Services

  • Rack Co-Location Services: Secure environment that meets all audit requirements that has available space for housing servers for any SDSU department.
  • Virtual Server Hosting: Managing and maintaining the university Data Centers shared secured virtualized systems environment, including system administration.

Monitoring & Alert Management

  • Activities within the data center are monitor through a surveillance camera system and information, such as who enters and exits the data center, is sent to a central log management system. Servers and the networks are monitored as well through different means.
  • PRTG is an IT systems and services monitoring suite that is provided by TNS to the campus IT community free of charge. It monitors any type of IT system using a variety of methods to determine service health and notifies via email or push notification. Monitoring is performed from the campus data center and also via Microsoft Azure.​

Network & Connectivity Management

  • DHCP Services: SDSU Network Services runs Infblox DHCP services in a redundant fashion on campus. Any department that chooses can receive IP addresses for their networks via this service with customizations specific to their group (DNS servers, DHCP options, etc.)
  • eduroam: eduroam is SDSU's secure encrypted wireless network for all students, faculty, and staff. In addition to accessing the network on our campus, eduroam is available to our constituents traveling to many other participating campuses including all CSU campuses.
  • SDSU Wireless: SDSU_Wireless is SDSU's unsecured / unencrypted Wi-Fi network for use by guests, conference attendees, and devices such as gaming consoles, Smart TVs, and AV devices that require a simpler configuration process. SDSU_Wireless can also be used to temporarily connect in order to use the eduroam configuration wizard.
  • Wired Network: The wired network is the primary means of network access for many staff, faculty, lab, and server systems. Wired network access is provided to all SDSU administrative, academic, and auxiliary-owned locations as a service.

Server & Storage Management

  • SDSU Data Center currently houses servers that are designed to handle the campus data needs. Within the data center, there is rack space that allows for the co-location of physical servers. In addition, there are both Hyper-V and VMware virtual server farms. Technical services are available to support servers that are in the data center, and they manage the virtual servers.
  • Load Balancers: SDSU Network Services provides A10 Load Balancers as a campus service. Various systems can be partitioned off to allow for department IT administrators to administer their own systems behind the load balancers. These systems are in a high availability pair for redundancy and provide features such as SSL termination, HTTP header rewriting, and multiple balancing methods.
  • Servers and Operating System Support: Provisioning, hosting, and administration of servers, physical and virtual.