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Contact us for help via chat, email, phone, or walk-in hours

Student Help Resources

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IT Services Help Desk

*Please note: Upon clicking the Virtual Help Desk link, you will be connected to a live representative via Zoom.
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Residence Hall Support

Faculty & Staff Help Resources

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IT Services Help Desk

*Please note: Upon clicking the Virtual Help Desk link, you will be connected to a live representative via Zoom.
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Additional Resources

Classroom Support
  • Call: (619) 594-5691
  • Location: Adams Humanties 1129
  • Classroom Support Hours
    • Monday through Thursday: 7:30am – 10:00pm
    • Friday: 7:30am – 4:00pm
During Summer, ITS Classroom Support staff are available to assist you from 7:30am to 4:00pm, Monday through Friday.

College Support

IT Services Help Desk Location & Hours of Operation

We are located in the southeast corner of the 2nd, or ground, floor of Love Library.  Enter Love Library through the South Entrance next to the CCCU Open Air Theater. 

Closed on holidays as listed on the SDSU Academic Calendar

Fall 2024 Hours - August 24 through December 18

  • Monday through Thursday: 7:00am – 10:00pm
  • Friday: 7:00am – 6:00pm
  • Saturday: 10:00am – 4:00pm
  • Sunday: noon – 10:00pm

Winter Break - December 19 through January 17

  • December 19-20: 8:00am – 5:00pm
  • December 21-22: CLOSED
  • December 23, 30, 31: 8:00am – 5:00pm (Virtual Only)
  • December 24-29 and January 1: CLOSED
  • January 2-3: 8:00am – 5:00pm
  • January 4-5: CLOSED
  • January 6-10: 8:00am – 5:00pm
  • January 11-12: CLOSED
  • January 13-17: 8:00am – 5:00pm

Community Help Resources

Visitor Resources

  • Guest Wireless Access: SDSU has a centrally-managed wireless network. There is no charge to connect to the campus wireless network at this time.

Vendor Resources

  • Vendor Risk Assessment: This form is for IT suppliers and vendors wishing to leave information about their product or service with us.
  • Vendor Access Requests: Outside groups using CSU data must follow CSU security rules, as guided by the CSU Information Security Program