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Students

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Faculty & Staff

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Community

Student Help Resources

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IT Services Help Desk

*Please note: Upon clicking the Virtual Help Desk link, you will be connected to a live representative via Zoom.

So we can expedite your issue, please have your RedID number and a valid physical ID ready before contacting the Virtual Desk.
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Residence Hall Support

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Student Help Topics

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Faculty & Staff Help Resources

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IT Services Help Desk

*Please note: Upon clicking the Virtual Help Desk link, you will be connected to a live representative via Zoom.

So we can expedite your issue, please have your RedID number and a valid physical ID ready before contacting the Virtual Desk.
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Additional Resources

Classroom Support
  • Call: (619) 594-5691
  • Location: Adams Humanties 1129
  • Classroom Support Hours
    • Monday through Thursday: 7:30am – 10:00pm
    • Friday: 7:30am – 4:00pm
During Summer, ITS Classroom Support staff are available to assist you from 7:30am to 4:00pm, Monday through Friday.

College Support
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Faculty & Staff Topics / Training

Topics
Training

IT Services Help Desk Location & Hours of Operation

We are located in the southeast corner of the 2nd, or ground, floor of Love Library.  Enter Love Library through the South Entrance next to the CCCU Open Air Theater. 

Closed on holidays as listed on the SDSU Academic Calendar

Summer 2026 Hours - May 14 through August 21

  • Monday through Thursday: 8:00am to 7:00pm
  • Friday: 8:00am to 5:00pm
  • Saturday through Sunday: 10:00am to 4:00pm
  • Special Hours & Closures
    • June 19: CLOSED
    • July 3 through July 4: CLOSED
    • August 15 through August 16: CLOSED
    • August 17 through August 21: 8am to 5pm

 

Community Help Resources

Visitor Resources

  • Guest Wireless Access: SDSU has a centrally-managed wireless network. There is no charge to connect to the campus wireless network at this time.

Vendor Resources

  • Vendor Risk Assessment: This form is for IT suppliers and vendors wishing to leave information about their product or service with us.
  • Vendor Access Requests: Outside groups using CSU data must follow CSU security rules, as guided by the CSU Information Security Program