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Contact us for help via chat, email, phone, or walk-in hours

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Students

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Faculty & Staff

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Community

Student Help Resources

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IT Services Help Desk

*Please note: Upon clicking the Virtual Help Desk link, you will be connected to a live representative via Zoom.
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Residence Hall Support

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Student Help Topics

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Faculty & Staff Help Resources

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IT Services Help Desk

*Please note: Upon clicking the Virtual Help Desk link, you will be connected to a live representative via Zoom.
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Additional Resources

Classroom Support
  • Call: (619) 594-5691
  • Location: Adams Humanties 1129
  • Classroom Support Hours
    • Monday through Thursday: 7:30am – 10:00pm
    • Friday: 7:30am – 4:00pm
During Summer, ITS Classroom Support staff are available to assist you from 7:30am to 4:00pm, Monday through Friday.

College Support
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Faculty & Staff Topics / Training

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Training

IT Services Help Desk Location & Hours of Operation

We are located in the southeast corner of the 2nd, or ground, floor of Love Library.  Enter Love Library through the South Entrance next to the CCCU Open Air Theater. 

Closed on holidays as listed on the SDSU Academic Calendar

Winter Break - December 19 through January 17

  • Monday through Thursday: 8:00am – 5:00pm
  • Saturday through Sunday: CLOSED

Special Hours & Closures

  • December 19: 8:00am - 5:00pm (8am-10pm Gradescope Room Available)
  • December 20: Virtual Only from 8:00am - 5:00pm
  • December 21-29: CAMPUS CLOSED
  • December 30: Virtual Only from 8:00am–5:00pm (12pm-5pm Gradescope Room Available)
  • December 31: Virtual Only from 8:00am–5:00pm  (8am-5pm Gradescope Room Available)
  • January 1: CAMPUS CLOSED

Spring 2025 Hours - January 18 through May 15

  • Monday through Thursday: 7:00am – 10:00pm
  • Friday: 7:00am – 6:00pm
  • Saturday: 10:00am – 4:00pm
  • Sunday: noon – 10:00pm

 

Community Help Resources

Visitor Resources

  • Guest Wireless Access: SDSU has a centrally-managed wireless network. There is no charge to connect to the campus wireless network at this time.

Vendor Resources

  • Vendor Risk Assessment: This form is for IT suppliers and vendors wishing to leave information about their product or service with us.
  • Vendor Access Requests: Outside groups using CSU data must follow CSU security rules, as guided by the CSU Information Security Program