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Contact us for help via chat, email, phone, or walk-in hours

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Students

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Faculty & Staff

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Community

Student Help Resources

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IT Services Help Desk

*Please note: Upon clicking the Virtual Help Desk link, you will be connected to a live representative via Zoom.
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Residence Hall Support

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Student Help Topics

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Faculty & Staff Help Resources

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IT Services Help Desk

*Please note: Upon clicking the Virtual Help Desk link, you will be connected to a live representative via Zoom.
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Additional Resources

Classroom Support
  • Call: (619) 594-5691
  • Location: Adams Humanties 1129
  • Classroom Support Hours
    • Monday through Thursday: 7:30am – 10:00pm
    • Friday: 7:30am – 4:00pm
During Summer, ITS Classroom Support staff are available to assist you from 7:30am to 4:00pm, Monday through Friday.

College Support
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Faculty & Staff Topics / Training

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Training

IT Services Help Desk Location & Hours of Operation

We are located in the southeast corner of the 2nd, or ground, floor of Love Library.  Enter Love Library through the South Entrance next to the CCCU Open Air Theater. 

Closed on holidays as listed on the SDSU Academic Calendar

Spring 2025 Hours - January 18 through May 15

  • Monday through Thursday: 7:00am to 10:00pm
  • Friday: 7:00am to 6:00pm
  • Saturday: 10:00am to 4:00pm
  • Sunday: noon to 10:00pm

Summer 2025 Hours - May 16 through August 22

  • Monday through Thursday: 8:00am to 7:00pm
  • Friday: 8:00am to 5:00pm
  • Saturday though Sunday: 10:00am to 4:00pm
  • Special Hours & Closures
    • Friday, May 16:  8am to 5pm
    • Saturday, May 17 through Sunday, May 18:  8am to 4pm
    • Monday, May 19 through Friday, May 23:  8am to 5pm
    • Saturday, May 24 through Monday, May 26:  CLOSED
    • Thursday, June 19:  CLOSED
    • Friday, July 4:  CLOSED
    • Saturday, August 16 through Sunday, August 17: CLOSED
    • Monday, August 18 through Friday, August 22:  8am to 5pm

 

Community Help Resources

Visitor Resources

  • Guest Wireless Access: SDSU has a centrally-managed wireless network. There is no charge to connect to the campus wireless network at this time.

Vendor Resources

  • Vendor Risk Assessment: This form is for IT suppliers and vendors wishing to leave information about their product or service with us.
  • Vendor Access Requests: Outside groups using CSU data must follow CSU security rules, as guided by the CSU Information Security Program