Find Help

Help for Students

On Campus: The Library

In the Residence Halls: RezCon

Help for Faculty and Staff

IT Division Support

Technologies: SDSUid, Email, Google Workspace, O365, Networking, WiFi (eduroam)

Submit a Ticket:
  1. Log into ServiceNow using your SDSUid.
  2. Select “Report a Problem”.
  3. Complete the incident form.
  4. Select "Submit".

Google Group, Calendar, and Software Requests can be submitted using ServiceNow.

Website: IT User Services Help Desk
619-594-5261 (Help Desk Analysts)
Location: Library, Second Floor
Schedule a virtual visit.
Hours: Monday - Friday: 8:00 AM - 4:30 PM

Instructional Technology Services

Technologies: Canvas, Smart Classrooms, Course Capture, Turnitin, ParSCORE, Respondus, Zoom

Website: Instructional Technology Services Support
Phone: (619) 594-6348 (Faculty Support)
Phone: (619) 594-5691 (Classroom Support)
Location: Adams Humanities, First Floor

Virtual Office Hours

To provide remote support to faculty and staff, the IT Division is offering Virtual Office Hours Monday - Friday using Zoom web conferencing software.

College and Divisional IT Help

School of Art & Design
Computing Resources