Find Help
Help for Students
On Campus: The Library
- Technologies: SDSUid, Canvas, Office 365
- Website: SDSU Library Computers & Technology Help
- Phone: (619) 594-3189
- Email: [email protected]
- Chat: Ask the Hub
- Location: Library, Second Floor
- Hours: Library Hours
In the Residence Halls: RezCon
- Technologies: Wireless, hardware and software troubleshooting
- Website: Housing RezCon Computer Support
- Phone: (619) 594-4135
- Email: [email protected]
- Location: Office of Housing Administration
Help for Faculty and Staff
IT Division Support
Technologies: SDSUid, Email, Google Workspace, O365, Networking, WiFi (eduroam)
Submit a Ticket:
- Log into ServiceNow using your SDSUid.
- Select “Report a Problem”.
- Complete the incident form.
- Select "Submit".
Google Group, Calendar, and Software Requests can be submitted using ServiceNow.
Website: IT User Services Help Desk
Phone: 619-594-5261 (Help Desk Analysts)
Location: Library, Second Floor
Schedule a virtual visit.
Hours: Monday - Friday: 8:00 AM - 4:30 PM
Instructional Technology Services
Technologies: Canvas, Smart Classrooms, Course Capture, Turnitin, ParSCORE, Respondus, Zoom
Website: Instructional Technology Services Support
Phone: (619) 594-6348 (Faculty Support)
Phone: (619) 594-5691 (Classroom Support)
Location: Adams Humanities, First Floor
Virtual Office Hours
To provide remote support to faculty and staff, the IT Division is offering Virtual Office Hours Monday - Friday using Zoom web conferencing software.
College and Divisional IT Help
- Website: ITUS-Desktop Services
- Phone: (619) 594-5261 (Option 2)
- Location: Adams Humanities, First Floor
- Submit a support ticket via ServiceNow
- Website: College of Arts and Letters Faculty and Staff Resources / Technical Support
- Phone: (619) 594-5845
- Email: [email protected]
- Location: AH-3114
- Website: Fowler College of Business Administration Contact Information
- Phone: (619) 594-3025
- Email: [email protected]
- Location: EBA-329
- Website: College of Education Technology Help Desk
- Phone: (619) 594-7414
- Email: [email protected]
- Location: NE-274
- Website: College of Engineering Help Desk
- Phone: (619) 594-0975
- Email: [email protected]
- Location: E-223
- Website: College of Health and Human Services Technical Support Help Desk
- Phone: (619) 594-8673 (Rofiee Harun)
- Phone: (619) 594-8700 (Brian Lenz)
- Email: [email protected]
- Website: College of Professional Studies and Fine Arts Staff Directory
- Eric Logan
- Phone: (619) 594-0806
- Email: [email protected]
- Kevin Perez
- Phone: (619) 594-0806
- Email: [email protected]
- Location: PSFA 213
School of Art & Design
- Website: School of Art & Design Staff
- Josh Willis
- Phone: (619) 594-2192
- Email: [email protected]
- Location: ARTN 216B
- Website: College of Sciences Technology Services
- Phone: (619) 594-4881
- Email: [email protected]
- Location: GMCS 111
- Website: Imperial Valley Campus IT Department
- Phone: (760) 768-5532 (Smart Classroom Help)
- Phone: (760) 768-5532 (Technical Support)
- Dialing from CSU campuses: 65532
- Website: SDSU Global Campus IT Support
- Phone: (619) 594-5893
- Location: GC-2503
- Submit a support ticket via ServiceNow
- Website: ITUS-Desktop Services
- Phone: (619) 594-5261 (Option 2)
- Location: AH, 1st Floor (Adams Humanities)
- Submit a support ticket via ServiceNow