Find Help

Help for Students

On Campus: The Library

In the Residence Halls: RezCon

Help for Faculty and Staff

IT Division Support

Technologies: SDSUid, Email, Google Workspace, O365, Networking, WiFi (eduroam)

Submit a Ticket:
  1. Log into ServiceNow using your SDSUid.
  2. Click on “Get Help”.
  3. Complete the incident form.
  4. Click Submit.

Google Group, Calendar, and Software Requests can be submitted using ServiceNow.

Website: IT User Services Help Desk
619-594-5261 (Help Desk Analysts)
Location: Library, Second Floor
Schedule a virtual visit.
Hours: Monday - Friday: 8:00 AM - 4:30 PM

Instructional Technology Services

Technologies: Canvas, Smart Classrooms, Course Capture, Turnitin, ParSCORE, Respondus, Zoom

Website: Instructional Technology Services Support
Phone: (619) 594-6348 (Faculty Support)
Phone: (619) 594-5691 (Classroom Support)
Location: Adams Humanities, First Floor

Virtual Office Hours

To provide remote support to faculty and staff, the IT Division is offering Virtual Office Hours Monday - Friday using Zoom web conferencing software.

College and Divisional IT Help

School of Art & Design
Computing Resources