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Students

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Faculty & Staff

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Community

Student Help Resources

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IT Services Help Desk

*Please note: Upon clicking the Virtual Help Desk link, you will be connected to a live representative via Zoom.
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Residence Hall Support

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Student Help Topics

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Faculty & Staff Help Resources

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IT Services Help Desk

*Please note: Upon clicking the Virtual Help Desk link, you will be connected to a live representative via Zoom.
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Additional Resources

Classroom Support
  • Call: (619) 594-5691
  • Location: Adams Humanties 1129
  • Classroom Support Hours
    • Monday through Thursday: 7:30am – 10:00pm
    • Friday: 7:30am – 4:00pm
During Summer, ITS Classroom Support staff are available to assist you from 7:30am to 4:00pm, Monday through Friday.

College Support
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Faculty & Staff Topics / Training

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Training

IT Services Help Desk Location & Hours of Operation

We are located in the southeast corner of the 2nd, or ground, floor of Love Library.  Enter Love Library through the South Entrance next to the CCCU Open Air Theater. 

Closed on holidays as listed on the SDSU Academic Calendar

Summer 2025 Hours - May 16 through August 22

  • Monday through Thursday: 8:00am to 7:00pm
  • Friday: 8:00am to 5:00pm
  • Saturday though Sunday: 10:00am to 4:00pm
  • Special Hours & Closures
    • August 16 through August 17: CLOSED
    • August 18 through August 22:  8am to 5pm

Fall 2025 Hours - August 23 through December 18

  • Monday through Thursday: 7:00am to 10:00pm
  • Friday: 7:00am to 6:00pm
  • Saturday: 10:00am to 4:00pm
  • Sunday: noon to 10:00pm
  • Special Hours & Closures
    • September 1:  CLOSED
    • November 11: CLOSED
    • November 26:  Virtual Only
    • November 27 through November 28:  CLOSED
    • November 29:  Virtual Only

 

Community Help Resources

Visitor Resources

  • Guest Wireless Access: SDSU has a centrally-managed wireless network. There is no charge to connect to the campus wireless network at this time.

Vendor Resources

  • Vendor Risk Assessment: This form is for IT suppliers and vendors wishing to leave information about their product or service with us.
  • Vendor Access Requests: Outside groups using CSU data must follow CSU security rules, as guided by the CSU Information Security Program