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Students

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Faculty & Staff

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Community

Student Help Resources

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IT Services Help Desk

*Please note: Upon clicking the Virtual Help Desk link, you will be connected to a live representative via Zoom.
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Residence Hall Support

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Student Help Topics

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Faculty & Staff Help Resources

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IT Services Help Desk

*Please note: Upon clicking the Virtual Help Desk link, you will be connected to a live representative via Zoom.
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Additional Resources

Classroom Support
  • Call: (619) 594-5691
  • Location: Adams Humanties 1129
  • Classroom Support Hours
    • Monday through Thursday: 7:30am – 10:00pm
    • Friday: 7:30am – 4:00pm
During Summer, ITS Classroom Support staff are available to assist you from 7:30am to 4:00pm, Monday through Friday.

College Support
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Faculty & Staff Topics / Training

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Training

IT Services Help Desk Location & Hours of Operation

We are located in the southeast corner of the 2nd, or ground, floor of Love Library.  Enter Love Library through the South Entrance next to the CCCU Open Air Theater. 

Closed on holidays as listed on the SDSU Academic Calendar

Fall 2025 Hours - August 23 through December 18

  • Monday through Thursday: 7:00am to 10:00pm
  • Friday: 7:00am to 6:00pm
  • Saturday: 10:00am to 4:00pm
  • Sunday: noon to 10:00pm

Winter Break 2025/26 Hours - December 19 through January 16

  • Monday through Friday: 8:00am to 5:00pm
  • Saturday through Sunday: CLOSED
  • Special Hours & Closures
    • December 20 through December 28: CLOSED
    • December 29 through December 31: Virtual Only
    • January 1: CLOSED
    • January 2: Virtual Only

Spring 2026 Hours - January 17 through May 13

  • Monday through Thursday: 7:00am to 10:00pm
  • Friday: 7:00am to 6:00pm
  • Saturday: 10:00am to 4:00pm
  • Sunday: noon to 10:00pm
  • Special Hours & Closures
    • January 19:  CLOSED
    • Spring Break
      • March 28 through March 29: CLOSED
      • March 30: 8:00am to 5:00pm
      • March 31: CLOSED
      • April 1 through April 3: 8:00am to 5:00pm
      • April 4: CLOSED

 

Community Help Resources

Visitor Resources

  • Guest Wireless Access: SDSU has a centrally-managed wireless network. There is no charge to connect to the campus wireless network at this time.

Vendor Resources

  • Vendor Risk Assessment: This form is for IT suppliers and vendors wishing to leave information about their product or service with us.
  • Vendor Access Requests: Outside groups using CSU data must follow CSU security rules, as guided by the CSU Information Security Program