Faculty & Staff Help
IT Division Support
- Technologies: SDSUid, Email, Google Workspace, M365, Networking, WiFi (eduroam)
- Google Group, Calendar, and Software Requests can be submitted using ServiceNow.
- Website: IT User Services Help Desk
- Phone: 619-594-5261 (Help Desk Analysts)
- Location: Library, Second Floor
- Visit the Virtual FIT Center
- Hours: Monday - Friday: 8:00 AM - 4:30 PM
Submit a Ticket:
- Log into ServiceNow using your SDSUid.
- Select “Report a Problem”.
- Complete the incident form.
- Select "Submit".
Instructional Technology Services
- Technologies: Canvas, Learning Environments, Course Capture, Turnitin, Gradescope, Respondus, Zoom
- Website: Instructional Technology Services Support
- Phone: (619) 594-6348 (Faculty Support)
- Phone: (619) 594-5691 (Classroom Support)
- Location: Adams Humanities, First Floor
College & Divisional IT Support
- Website: ITUS-Desktop Services
- Phone: (619) 594-5261 (Option 2)
- Location: Adams Humanities, First Floor
- Submit a support ticket via ServiceNow
- Website: College of Arts and Letters Faculty and Staff Resources / Technical Support
- Phone: (619) 594-5845
- Email: [email protected]
- Location: AH-3114
- Website: Fowler College of Business Administration Contact Information
- Phone: (619) 594-3025
- Email: [email protected]
- Location: EBA-329
- Website: College of Education Technology Help Desk
- Phone: (619) 594-7414
- Email: [email protected]
- Location: NE-274
- Website: College of Engineering Help Desk
- Phone: (619) 594-0975
- Email: [email protected]
- Location: E-223
- Website: College of Health and Human Services Technical Support Help Desk
- Phone: (619) 594-8673 (Rofiee Harun)
- Phone: (619) 594-8700 (Brian Lenz)
- Email: [email protected]
- Website: College of Professional Studies and Fine Arts Staff Directory
- Eric Logan
- Phone: (619) 594-0806
- Email: [email protected]
- Kevin Perez
- Phone: (619) 594-0806
- Email: [email protected]
- Location: PSFA 213
School of Art & Design
- Website: School of Art & Design Staff
- Josh Willis
- Phone: (619) 594-2192
- Email: [email protected]
- Location: ARTN 216B
- Website: College of Sciences Technology Services
- Phone: (619) 594-4881
- Email: [email protected]
- Location: GMCS 111
- Submit a support ticket via ServiceNow
- Hours: Monday - Friday: 8:00 AM - 4:30 PM
- Website: SDSU Imperial Valley IT Department
- Phone: (760) 768-5532 (Smart Classroom Help)
- Phone: (760) 768-5532 (Technical Support)
- Dialing from CSU campuses: 65532
- Website: SDSU Global Campus IT Support
- Phone: (619) 594-5893
- Location: GC-2503
- Submit a support ticket via ServiceNow
- Website: ITUS-Desktop Services
- Phone: (619) 594-5261 (Option 2)
- Location: AH, 1st Floor (Adams Humanities)
- Submit a support ticket via ServiceNow
Faculty & Staff Resources
Canvas
Canvas serves as the primary learning management system for SDSU. Faculty can post course content, recorded lectures, YouTube videos, discussions, grades, tests and more.
Campus ID Card
SDSU Card Office provides San Diego State University students, faculty and staff with a secure photo identification card that protects the privacy of the user while offering an array of convenient services and features.
Google Workspace
Google Workspace is an integrated communication and collaboration solution offered by Google, which includes Gmail, Google Calendar, Google Docs, and more.
Microsoft Office
SDSU maintains a volume licensing agreement with Microsoft to provide the desktop and web versions of Office to faculty, staff, and students.
my.SDSU
my.SDSU is a project to enhance our ability to serve students through a coordinated and singular web portal, streamlined admissions and financial aid processes, and dramatically improved connectivity and accessibility of campus systems.
Parking Portal
You can purchase permits, pay citations, appeal citations and manage your parking account in the Aztec Parking Portal.
SDSU Intranet
The SDSU Intranet is an online environment which can be used to create websites for campus internal use. It is a secure place to store, organize, share, and access information from almost any device.
Software
SDSU contracts with various software vendors to provide site licensed software for active faculty and staff; including Adobe, SAS, SPSS, and TechSmith to name a few.
Training and Development
CSULearn online learning system provides access to webinars as well as web-based courses, books, and other online learning assets designed to enhance professional development.
Wireless Networks
SDSU has a centrally-managed wireless network. There is no charge to connect to the campus wireless network at this time.