IT User Services

IT User Services (ITUS) is responsible for the operation and technical support of Google Workspace, Microsoft O365, SDSUid, ServiceNow, campus email, software licensing/distribution, application support/development, SSO azure application integrations, electronic document signing, and wireless troubleshooting. Computer hardware and software support for clients of ITD are also provided by the unit.

IT User Services is part of the Learning Technologies Environments & User Services (LETUS) unit within the IT Division.  LETUS provides vision and leadership to support excellence in teaching and learning through active learning environments, pedagogical research, and learner-centered technologies. Partnerships with faculty, academic leaders, and campus stakeholders, as well as regional, national and international higher education and industry partners, enable innovation and documentation of results focusing on improving student success. LETUS enhances and facilitates the campus IT user experience through four main areas: Academic Technology Research & Strategic Initiatives; the Accessible Technology Initiative; Instructional Technology Services; and IT User Services.

ITUS help desk

ITUS Services

Contact Us:



Information Technology
User Services


5500 Campanile Drive
San Diego, CA 92182
619-594-5261

Love Library 200
8am-4:30pm

Faculty/Staff Support

Submit a support ticket

Virtual FIT Center

619-594-5261

M-F: 8am-4:30pm

College Help Desks